fbpx

Phone: (214) 436-4551 | Fax: (214) 436-4961 | Mon-Fri: 7AM - 7PM | Sat: 8AM - 2PM

Online Store Covid-19 Protocol

Our Services

Behavioral Counseling

During behavior consultations we will evaluate the behavior concerns you have with your pet. After you have provided a detailed history of your pet, we will discuss why your pet is potentially engaging in these behaviors and tailor a treatment plan to address your concerns. We can provide advice regarding the correction of problems such as excessive barking, chewing, spraying, scratching, digging, house soiling and aggression.

Boarding

If you are going out of town, board your pet at Family Pet Center. We are proud to offer pet boarding under the supervision of our veterinary team. By choosing us, you can rest assured that if your pet has a health concern while you are away, they will be in the best hands possible.

Dental Care

According to the American Veterinary Dental College more than 80% of dogs and 70% of cats have dental disease by the age of 3. Dental disease can be very uncomfortable for pets and the longer it is left untreated, the more complicated and expensive it becomes to treat. Furthermore, improper care of your pet's teeth can often be the cause of serious illness. If left untreated, dental problems can lead to larger systemic problems in your pet due to oral bacteria entering the blood stream and damaging the kidneys, heart and liver.

If your pet is experiencing any of these symptoms, please make an appointment immediately:
  • Yellow or brown buildup (tartar) on the teeth
  • Red, swollen, or bleeding gums
  • Bad breath
  • Excessive drooling
  • Changes in eating or chewing habits
  • Pawing at the face
  • Loose teeth
  • Depression
Oral Exams: Proper dental care is one of the easiest ways to protect your pet’s health and keep them pain free. During your pet’s oral exam, we will examine your pet’s mouth, teeth, and jaw. We may recommend x-rays to assess the health of your pet’s tooth roots, as well. Regular oral exams, help prevent irreversible dental disease, tooth loss, and possibly expensive oral surgery.

Teeth Cleanings: Your pet's dental cleaning will begin with a physical examination, so we can evaluate your pet's general health. After the physical exam, your pet will be given an anesthetic for a safe and painless teeth cleaning since most dental disease starts below the gumline. The first part of dental cleaning requires the removal of tartar using a hand scaler. Next, an ultrasonic scaler is used to clean above the gum line while a curette cleans and smooths the teeth under the gum line in the crevice between the teeth and gums. Then your pet's teeth are polished, and the gums are washed with an anti-bacterial solution to help delay tartar build-up.

Extractions and Advanced Procedures: Our veterinarians will only recommend tooth extractions if we believe it is necessary for your pet’s wellbeing. We usually recommend this when we identify that your pet has an infected or broken tooth that is likely causing them pain. In the case that we recommend a tooth extraction, we will discuss what this means for your pet and how to properly care for them while they’re healing.

How To Prevent Dental Disease Before It Begins: Regular wellness visits allow us to check your pet’s mouth and teeth and identify issues before they progress. Additionally, at-home dental care including regularly brushing your pet’s teeth and using teeth cleaning treats can prevent plaque from building up. Lastly, avoid hard toys and bones that can potentially damage your pet’s teeth.

Diagnostic And Therapeutic Care

If your pet develops a sudden illness, we can get answers fast with our top-of-the-line in-house laboratory equipped and latest in diagnostic testing gear. Since we don’t have to send samples to an outside laboratory for many diagnostic tests, we can have results within an hour, allowing us to diagnose and treat your pet much sooner. From blood work to X-rays, urinalysis and fecal exams, we have the tools to detect any underlying health issue in your best friend.

Some of our diagnostic testing services include:

  • Complete blood count
  • Chemistry profiles
  • Blood glucose level
  • Thyroid level
  • Urinalysis
  • Fecal exam
  • Ear, skin, and mass cytology
  • Infectious disease testing
  • Tick-borne disease testing
  • Digital X-rays

At times, we may need to enlist the aid of outside laboratories for advanced testing to reach a diagnosis. If this occurs, we will always consult with you before sending out your pet’s samples, but we can usually get the results we need through our fully stocked in-house lab.

Dietary Counseling

Proper nutrition is one of the easiest ways to keep your pet healthy. Feeding your pet the correct diet has an impact on your pet’s length and quality of life. At Family Pet Center, we offer individualized nutrition counseling and customize a recommendation for your unique pet.

Emergency Care

At Family Pet Center, we focus on keeping your pet happy and healthy. Unfortunately, pets occasionally experience an illness or injury that requires urgent care. Our clinic is fully equipped to handle emergencies during hospital hours. We can asses your pet on the spot and give them the care they need quickly.

End Of Life Care

At Family Pet Center, we understand that regardless of the situation, saying good-bye to a beloved pet is one of the most difficult situations a pet owner will ever encounter. We strive to do everything in our power to make this time as personal as possible for you, your pet and your family.

Our staff of compassionate, caring professionals can help you through this painful experience. We offer hospice services and will work with you to ensure your pet’s comfort and dignity during his or her last days and final moments.

Do you have special requests? Do you have questions about care of your pet’s remains? We can help you with these concerns and will make every effort to accommodate your wishes at this very difficult time.

Deciding when your pet may need hospice care or euthanasia is a very difficult and private decision, but that doesn’t mean you have to make this difficult choice on your own. Our hospice and humane euthanasia services are conducted with respect, compassion and care.

Before you struggle through one more day with a sick, elderly or terminally ill pet that is suffering, call us to learn how we can help.

Grooming

Keep your pet feeling their best with our grooming services. Our groomers can assist you in all of your pet’s needs, including:

  • nail trimming
  • ear cleaning
  • shampoo baths
  • hair cuts
  • expression of anal glands

Microchipping

Microchipping is the most effective means of identification for your pet. Similar to vaccinations, microchipping is safe, quick and causes little pain. We always recommend an ID tag be attached to your pet’s collar, but the microchip will serve as an extra layer of protection if an accident does occur. Most veterinary hospitals and shelters are equipped with a handheld microchip scanner that can be used to check for a chip. If the pet has one, it will transmit its ID number to the scanner via a low-frequency radio wave. From there, they can retrieve the pet owner’s contact information from the manufacturer and call the owner.

Pharmacy

We maintain a complete inventory of pharmaceuticals, shampoos, flea and tick control products and heartworm preventatives to meet the needs of your pet. We also carry a full line of prescription diets.

Radiology

Digital radiology allows us to examine your pet’s internal systems to screen for fractures and sprains, foreign objects, abnormalities within the organs, and even certain types of cancer. Digital X-ray provides quick results so we can treat your pet as soon as possible and speed up their recovery.

Surgery

Our hospital offers a wide range of surgical procedures. Once you and your pet’s doctor have determined that your pet needs surgery, please contact our office to schedule a date to perform the procedure. In order to perform certain surgical procedures, your veterinarian will likely utilize some form of anesthesia. Neutering and spaying, for example, are procedures that would require general anesthesia. Other procedures that require the use of general anesthesia might include sedating to groom, dental procedures and some animals might need to be sedated in order to treat them effectively, without causing undo stress to the animal.

Once you have scheduled your surgery, please be prepared to take a few minutes with a Veterinary Technician when you drop off your pet in order to go over our Anesthetic & Surgical Agreement and fill in the requested information.

New clients are requested to please print and complete the New Patient Registration Form and bring it with you when you drop your pet off the morning of the scheduled procedure to minimize your wait time.

PREPARING FOR THE SURGICAL PROCEDURE
The day prior to your pet’s surgery, we request that you hold off all food and water after 10:00pm. This will help avoid gastrointestinal upset that may result from the use of certain drugs at the time of surgery.

Surgery drop offs are requested to arrive between 7:30am-8:30am the morning of the surgery. Please make sure your pet is adequately restrained upon entering the hospital. Leashes are available in the front office for those that need them. A Technician will go over the Anesthesia Release Form with you. Please make sure to let the Technician know of any special medications or needs your pet has at that time. To avoid confusion, be specific as to why your pet is being presented. Hospital staff should be informed if your pet was inadvertently fed or watered beyond the times previously suggested. You may receive additional instructions at the time of your pet’s admission.

Learn more about payment options when planning your procedure.

PRE-ANESTHETIC TESTING
If your pet is going to be placed under anesthesia, we strongly recommend pre-anesthetic bloodwork. Anesthesia is extremely safe for healthy pets, but, if your pet is not healthy (sometimes it’s hard to tell without testing) complications can occur both during and after the anesthetic procedure. We can minimize potential risk when we know the health status of your pet before administering anesthesia.

The top 4 reasons to test your pet before anesthesia:

  1. You deserve peace of mind. Testing can significantly reduce medical risk and ensure your pet’s health and safety.
  2. Pets can’t tell us when they don’t feel well. A healthy-appearing pet may be hiding symptoms of a disease or ailment. For example, a pet can lose up to 75% of kidney function before showing any signs of illness. Testing helps us evaluate the health of your pet’s liver and kidneys, so we can avoid problems related to anesthesia.
  3. Testing can reduce risks. If results of the pre-anesthetic panel are within normal ranges, we can proceed with confidence, knowing the anesthetic risk is minimized. On the other hand, if results are not within the normal ranges, we can alter the anesthetic procedure to safeguard your pet’s health.
  4. Testing can help protect your pet’s future health. These tests provide baseline levels for your pet and become part of his or her medical chart for future reference.

PAIN MEDICATION
Family Pet Center believes that after your pet has surgery post-operative care is critical to ensure your pet’s continued health and comfort. As it is significantly easier to prevent pain, rather than eliminate it. Your pet will receive pain medication in conjunction with surgery. Post-surgery medication will be sent home to ensure your pet’s comfort.

AFTER SURGERY
Most surgical procedures at Family Pet Center allow your pet to return home on the same day of their surgery. A Veterinary Technician will advise you when you drop your pet off as to when they can be picked up after the procedure.

Vaccinations And Parasite Prevention

Vaccinations are an essential part of your pet’s health care plan starting from the time they are very young. Pets should be vaccinated between 6 and 12 weeks of age and require boosters throughout their life.

Many pet parasites can infect people in addition to animals, which means parasite prevention is important for the health of your pet and your family. Animals are susceptible to a variety of parasites that can be easily avoided with parasite preventative.

Vaccinations and preventative care give your pets the best chance to avoid sickness and disease. At Family Pet Center, we create a personalized plan to meet the exact needs of your pet.

Wellness Care

Prevention is key to your pet’s healthcare no matter what their size, breed or age. Routine wellness exams are extremely important to maintain your pet’s wellbeing and detect any medical issues before they progress. During your pet’s wellness exam, we will assess:

  • Overall Body Condition
  • Eyes
  • Ears
  • Nose
  • Mouth
  • Throat
  • Heart and Lungs
  • Abdominal Organs
  • Musculoskeletal System
  • Neurologic System
  • Urogenital System
  • Lymph Nodes
  • Skin/Coat

If any areas of concern are identified during your pet’s exam, we will develop a treatment plan together.